What People Are Saying
"You're fortunate to have Steph on the team, she has a sharp mind and sees around corners, so you'll have quite a partnership."
— VP, Client Services
"Stephanie is an ever-capable and forward-thinking CX professional, with an innate and genuine empathy for the customer and a striking ability to see the big picture while also paying acute attention to detail. Beyond her prowess as an experience strategist and design research manager, she is a truly phenomenal people-leader, mentor, and collaborator – an asset to any team."
— Sr. UX Researcher
“Thanks for the workshop today. I felt [it] was valuable to me personally, as it allowed me to stretch my thinking on how we can win in these markets. It was nice to take a pause from the day-to-day and talk about how our brand can show up among this growth audience.”
— VP, Marketing
Tools of the Trade
dscout / UserZoom (UserTesting)
Miro / Mural
Figma / Sketch
InVision
Microsoft Sharepoint
Sharpr
Adobe Analytics
Professional Development Work
Co-lead of consumer insights for the Footwear Collective, with a focus on driving circularity in the industry.
Nielsen Norman Group Course: Usability & the Human Mind (2022)
Nielsen Norman Group Course: Research Operations (2022)
LeanUX Certification: Product Discovery for Agile Teams (2022)